FAQs

Everything you need to know.

Whether you're thinking about booking a space or sharing your own, here are the questions we're asked most often.

About wellspace

What is wellspace?

wellspace is a network of private wellness and exercise spaces that can be booked by the hour. Think private pools, home gyms, saunas, studios and tennis courts - spaces that give you more ways to swim, train, stretch or relax without joining a membership or using a public facility.

Where are you available?

We're starting locally and building the network carefully, with spaces and guests joining in the same areas. Availability will grow as more hosts join.

When are you launching?

We're building the network now, with our first spaces and guests joining during the founding phase. If you'd like to know what's currently available, get in touch and we'll let you know.

How does the wellspace network work?

Hosts join directly and choose when and how they share their space. Guests join by invitation from someone already in the network, so wellspace isn't open to the general public. Hosts decide which bookings they accept, and wellspace handles the booking and payment.

What's a Founding Guest?

Founding Guests are among the first people invited to join the wellspace network. They help us build the guest side of the network thoughtfully. After completing a booking and receiving a good review, a guest may be able to invite someone else, with the relevant host's sign-off.

For guests

How do I book a space?

Guests join through an invitation from someone already in the wellspace network. Once you're part of the network, you can browse the spaces available to you, choose a time and request a booking. The host then decides whether to accept it.

Who can book?

wellspace is invite-led rather than open to the general public. Guests join through someone already in the network, helping us build a trusted network of people using private spaces.

Is there a minimum booking time?

Minimum booking times depend on the individual space. Each listing will show the minimum booking period before you book.

What is included in a booking?

What's included depends on the space. Each listing will explain what you can use, what is provided and any house rules to be aware of before you book.

Do I need to bring my own towels or equipment?

This varies by space. The listing will tell you what's provided and what you'll need to bring yourself.

What if I need to cancel?

Cancellation terms can vary by space and will be shown before you book. If you need to cancel, follow the cancellation process in your booking.

Are the spaces checked?

Hosts provide details about their space, facilities, access arrangements and house rules before going live. We work through the practical details with hosts, and guests can see the relevant information before booking.

What if something goes wrong during my booking?

If something isn't right during your booking, contact the host where appropriate and get in touch with wellspace. We'll help with the booking and work through the issue with you.

Is the space insured?

Hosts are responsible for having appropriate insurance for their space and the type of hosting they offer. We'll discuss insurance with each host before their space goes live.

For hosts

How much can I charge?

You set your own hourly price. We'll share guidance based on your space and similar spaces nearby, but the final price is always up to you.

How often do I need to host?

There's no minimum. You choose the days and times that work for you - whether that's a few hours a week or just occasionally.

Can I choose when guests can book?

Yes. You set your availability, so hosting can fit around your family, work and your own use of the space.

How do I get paid?

Guests pay securely through wellspace, so there's no cash to collect and no invoices to send. Your earnings are paid to you after each booking.

Do I have to accept every booking?

No. You choose your availability and can decline a booking if you're not comfortable with it.

Who are the guests?

Guests are people looking to book private wellness spaces locally - for a swim, workout, sauna session or yoga practice. They join through an invitation from someone already in the network, so guests aren't able to sign up publicly.

How much work is involved?

You'll need to make sure your space is safe, clean and ready for guests. wellspace handles the booking and payment, and we're here to help if you have a question or an issue with a booking.

How do people join the guest network?

Guests join by invitation from someone already in the network. After completing a booking and receiving a good review, they can earn an invitation of their own.

Will guests have access to my whole home?

No. You decide exactly which areas are included. Guests only access the space and facilities you make available.

What if I need to block out a date?

You can update your availability whenever you need to, so your own plans always come first.

What about insurance?

Every host needs appropriate insurance for their space and the type of hosting they offer. We'll talk through this with you before your space goes live and make sure you understand what's required.

Can I pause or stop hosting?

Yes. You can pause your listing or stop hosting at any time. There's no pressure to continue if it no longer works for you.

What if I'm not sure yet?

That's completely fine. We're happy to talk through your space and answer any questions before you decide.

Still curious?

Ask us anything.

Whether you're thinking about booking or sharing your own space, get in touch and we'll talk it through.